User research, interaction design, human centric design workshops One of the projects I worked on at Signify is Interact Pro. Interact Pro is a smart lighting system. The system can be commissoined and controlled via a mobile app or web-interface. These interfaces are used by lighting electrical installers and occupants of smart-buildings. My responsibility has been to ensure a human centric approach throughout the development process, by conducting user research and ensuring that the insights are directly translated into actionable solutions. In this project I closely collaborated with all disciplines: from other designers, to system architects to business leaders. I facilitate workshops for all stakeholders to align and set human centric goals for new additions. My contributions: • Field observations • Interaction design • Customer journey mapping • User interviews • Usability tests (prototypes and implementation) • Focusgroup sessions • Design sprint workshops • Strategy workshops • Empathy mapping • App data analysis • Information architecture mapping